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Support Program Terms

Brabeion Software's support services program ("Support") includes the following:

  • Brabeion is available to receive telephone calls 24/7,
  • for the most current releases and version of the Product, Brabeion provides bug fixes, patches or workarounds in order to cause the Product to operate in substantial conformity with its then-current operating documentation, and
  • Brabeion provides new releases or versions, to the extent they are furnished to all other enrolled Support customers without additional charge.

Customer is automatically enrolled in Support on an annual basis, unless either party terminates Support upon at least 30 days written notice prior to the next Support anniversary date. The annual fee for Support is based on Brabeion's then-current Support price list. Brabeion may change its Support terms, to be effective upon Customer's support anniversary date. If Customer terminates Support, then re-enrolls in Support, Brabeion may charge Customer a reinstatement fee.

Sidebar: Webcasts

Brabeion and PricewaterhouseCoopers:
Overcoming PCI Challenges

Is your organization struggling to meet PCI requirements and deadlines? Is the fear of potential fines making it difficult to run and maintain a successful program?

View Recorded Webcast »


Brabeion and Forrester Research:
Critical Steps to Automating your IT GRC Programs

The crucial need to effectively manage and mitigate increasing IT risks - coupled with the rise in government-mandated and industry-specific regulations, demand that organizations unify their governance, security, risk and compliance silos to provide a holistic view of the IT environment.

View Recorded Webcast »


OCEG and Brabeion Webinar:
Controls Based Risk Management:
From Auditable Policy to Understanding Risk

A unique approach for risk calculation utilizing a "component-based" method leveraging three pieces of information - Requirement, Standard and Control. Get a new understanding of risks from a compliance and controls perspective, enabling fuller visibility into business impacts and decision making.

View Recorded Webcast »


Rolling with the Changes:
Managing Compliance in a Continuously Evolving Industry

Financial Services companies face many obstacles due to the regulations and requirements they have to face. Learn how leading commercial and consumer finance company, CIT, has evolved their compliance programs.

View Recorded Webcast »


Brabeion in Enterprise:

Featuring: Chevron-Texaco, Brabeion, and Forrester Research analyst Michael Rasmussen. Learn how to efficiently and effectively identify controls to achieve compliance with GLBA, PCI, FFIEC, SOX and HIPAA.

View Recorded Webcast »